Singapore Store Location
Neera Detox is available in Singapore at our recommended location. For a list of store locations, Click Here
International Orders
do not have Neera Detox in your region, shipping via mail order is available (excludes shipping to PO Box addresses). To place an international order, email us your order at enquiry@neera-detox-diet.com. You will be advised upon the best possible shipping method as well as the total charges payable. We ship 2-3 working days once payment has been processed. Payment is by PayPal
We ship internationally via Singpost parcel service. To ensure that your package arrives on time, please ensure that your shipping details are clearly and correctly written . We are not liable for any items returned due to incorrect shipping details.
Please Note: All international orders are shipped and delivered on business days (Monday - Friday), excluding holidays.
Refund Policy/Exchange
If, for any reason you're not fully satisfied with your purchase, we will replace, exchange, credit or refund your money within a 30-day period. Products are not returnable if used or tampered with unless authorised.
For Singapore orders, please contact your local retailer for a refund or an exchange. To process all refunds/ exchanges, please bring along your invoice, all items of the product in its original packaging for proof of purchase. Please also indicate reason for your refund/exchange.
or International orders , contact us at enquiry@neera-detox-diet.com with reason of your refund/exchange, indicate your full name as per credit card transaction and date of purchase. We will contact you within one to two business days to authorise your refund/exchange.
When returning or exchanging any part of your order, please include:
- the original packaging,
- the original packing slip,
- a copy of the original Worldpay sales receipt with authorisation code written on it,
- a note of the items being returned/exchanged and list any items that should be sent in exchange.
Shipping and Handling Fees
Regrettably, all shipping and handling fees are not refundable. However, if the return is the result of our error, we will refund all shipping charges.
To return items, please send your return by UPS or insured Parcel Post for your protection and prompt delivery.
Ship To:
Innerbalance Pte Ltd
123 Penang Road
#05-13 Regency House Office Tower
Singapore 238465
Tel: +65 8368 4652
